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Frequently Asked Questions
Begin by taking our short online assessment. Based on your responses, we’ll determine if you’re eligible for our services and connect you with one of our board-certified doctors for validation, all from the comfort of your home.
No insurance is required. We offer transparent, out-of-pocket pricing for all our services, including medications, and ongoing care. Ask our care team if your HSA plan applies.
Absolutely. Our care team is always on hand to provide support, answer questions, and help you navigate your health journey. Regular check-ins and adjustments to your treatment plan are part of our commitment to your well-being.
Our commitment to HIPAA compliance includes stringent security measures for protecting PHI. We ensure that all digital systems involved in storing or manipulating PHI employ robust encryption both at rest and in transit, safeguarding your personal information against unauthorized access.
We offer flexibility in managing subscriptions and one-time purchases. While we can’t accept returns once a product has left the pharmacy, we are committed to addressing any concerns about your order to ensure satisfaction.
Our services are designed to address a wide range of conditions related to longevity, including fatigue, anxiety, brain fog, mood imbalances, and weight management. Our medical team will evaluate your specific needs and determine the most appropriate treatment plan.
In emergencies, immediately contact 911 or seek in-person care at an urgent care or Emergency Department.
You can manage your subscription or orders through our customer portal. This includes pausing, canceling, or changing your order details before the next shipment is processed.
Enov.one provides service to 48/50 of the United States. Currently enov.one does not serve: LA, MS. All other states are within our service area.